Privacy and Security
Shipping Policy
Return Policy
Privacy and Security
We at Midwest Alcohol Testing Specialists, LLC (“Midwest ATS”) respect the privacy of our guests and customers, and we sincerely value our relationship with you. Our goal is to provide each customer with quality service, quality products, and quality care to give you the best shopping experience possible. We recognize and appreciate that you place your trust in us, so we strive to safeguard information about you. We are dedicated to protecting the privacy and security of our guests and customers, so we invite you to take a few minutes to get a better understanding about how we collect, use and protect your information.
What information do we collect?
We collect information you provide when you place an order, send us an e-mail, call us or complete our survey. This information may include your name, your mailing address, your e-mail address, your phone number, your credit card number, and other personal information you provide to us.
We also use technology that allows us to identify your browser type, the web site you came from and the pages you view on our site. This technology helps us to improve our web site design and content to better serve you.
Do We Share Your Information?
Midwest ATS does not disclose or share information about you with any third party. We may disclose information you provide to Midwest ATS if required by law or to protect the security or integrity of information collected or submitted on this website.
We respect a guest's preference to limit communication, and we do not e-mail customers about promotions or new products.
Secured Credit Card Processing on the MWATS.com
Midwest ATS uses Secure Sockets Layering (SSL), a protocol developed by Netscape for transmitting private documents via the Internet, to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions because it uses a cryptographic system that uses two keys to encrypt data − a public key known to everyone and a private or secret key known only to the recipient of the message. Because we use SSL, placing an order online with Midwest ATS is just as safe as giving your credit card number over the phone.
Consumer Protection Laws
We at Midwest ATS use security measures that are designed to prevent anyone from stealing and using your credit card. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under federal law, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account.
Shipping Information
We process orders within 24 hours and order are shipped out between 12 - 1 p.m. each business day. All orders received by noon will be shipped the same business day. Any orders received after noon will be shipped the next business day.
We ship all packages (except international orders) via UPS. For your convenience, we offer the following shipment options:
| Method |
Delivery Time |
| UPS Ground |
5 business days |
| UPS Next Day Air |
Next day by 5 p.m. |
| UPS 2nd Day Air |
2nd day by 5 p.m. |
| UPS 3 Day Select |
3rd day by 5 p.m. |
| USPS Express (International) |
Varies by destination, but typically less than 5 days |
All UPS shipments are insured up to the first $100, and every shipment is given a UPS tracking number to helps you track your order at any time. As long as you provide an e-mail when placing the order, you will receive an e-mail from UPS on the date of shipment with the tracking number.
Return policy
30-Day Satisfaction Guarantee
Midwest ATS guarantees your satisfaction with our products. If you are unsatisfied with any product, we will refund the cost of the unit (less S & H charges and a 15% restocking fee) within 30 days from your date of purchase.
One Year Warranty -
Midwest ATS Wholesale offers a one-year limited warranty with most of our products. For specific warranty information, refer to the particular product page.
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