FREQUENTLY ASKED QUESTIONS
FAQs About Alcohol Detectors
What is the difference between a semi conductor sensor and a fuel cell sensor?
What is the difference between a screener, an evidential unit, and a workplace tester? 
What is the difference between a screener, an evidential unit, and a workplace tester? 
How accurate are breath alcohol detectors (a/k/a breathalyzers)?
What are the requirements of a unit if I am conducting workplace testing?
What model do I need to test my employees for the presence of alcohol?
What model(s) are used by law enforcement officials for preliminary screening devices?
Do alcohol detectors have to be calibrated?
Is my blood alcohol concentration (BAC) the only factor in determining whether I can get a drunk driving charge?
What is the advantage of a device that displays BAC readings to the thousandth decimal place (i.e., .000%) versus a device that displays BAC readings to the hundredth decimal place (i.e., .00%)?
The FC Series and the Phoenix are both DOT / NHTSA approved and listed on the CPL, but why can't the FC20 be used for a regulated testing?
What is the difference between the FC10 and the FC10 Plus?
What is the difference between the FC10 Plus and the FC20?
FAQs About Our Q3I Service
How is my product shipped and how long will it take for my order to arrive?
Is my order insured and can I track my shipment? 
What if I don't like the product after using it? 
What if my product is damaged when it arrives?
What warranties do your products come with?
Do you offer verification and calibration services?
FAQs About Midwest ATS In General
Who do I contact if I have any questions?
FAQs About Alcohol Detectors


What is the difference between a semi conductor sensor and a fuel cell sensor?
Semiconductor Sensors commonly use a tin-oxide substance and are more economical. They are commonly used in Alcohol Screening Devices. Fuel Cell sensors commonly use platinum metal and are higher cost. Also, they are more specific for ethyl alcohol and reduce false positives from substances such as ketones that are similar in chemical structure to alcohol. They are commonly used in evidential grade devices
What is the difference between a screener, an evidential unit, and a workplace tester?
A screener is a unit that can screen individuals for the “presence” of alcohol. A screener is also commonly used for personal use. An evidential unit is a fuel cell sensor that is also used for screening purposes, but will generally be within +/- .005% BAC all the way up to .400%. A workplace tester is a unit that is a fuel cell unit that can do an air blank, print, and do confirmation tests. A workplace unit is used for companies/people who do alcohol testing on people for Random, Pre-Employment, Reasonable Suspicion, Post-Accident, Return to Duty, and Follow Up.
How accurate are breath alcohol detectors (a/k/a breathalyzers)?
Every alcohol detector has a margin of error. However, it's safe to say that the greater the price, the greater the accuracy and specificity. For more information about the types of units available, compare our products in our Comparison Chart link to the resource page.
What are the requirements of a unit if I am conducting workplace testing?
The unit must be able to take an air blank, print, do confirmation tests and have portable equipment to do calibrations. A testing policy is also required.
WWhat model do I need to test my employees for the presence of alcohol?
If the testing is on safety sensitive employees, it is regulated by the DOT. The type of unit needed is a workplace tester such as the EV30 or Phoenix 6.0. If the testing is for NON-DOT testing, then the FC Series or the AlcoHAWK® series would meet your needs as a screener.
What model(s) are used by law enforcement officials for preliminary screening devices?
An evidential unit is ideal for law enforcement officials throughout the U.S. The FC Series, SD-5, and AlcoSensor models are commonly used by police officers.  For a comparison of these models, click here.  In addition, several law enforcement officials are now using the AlcoHAWK® as their preliminary screening device because the semiconductor technology is more affordable than fuel cell technology.      
Do alcohol detectors have to be calibrated?
Over time, all alcohol testers need to be recalibrated or have the sensor replaced. Calibration is a process where you program the internal software so that it can gauge specific BAC levels. If the sensor becomes saturated, then the results can become skewed. This is because the unit was originally calibrated when the sensor was unsaturated. This process is sort of like winding a clock. When the clock is first set it displays accurate time. However, over time the clock gradually drifts a few minutes, and eventually can be off by quite a bit if you do not occasionally reset the clock. When selecting an alcohol tester, it is imperative to select a unit that is capable of being calibrated.
Is my blood alcohol concentration (BAC) the only factor in determining whether I can get a drunk driving charge?
No. Most states generally look for factors that reflect your impairment. BAC is a guideline approach used by police departments; however, you can receive a drunk driving or reckless driving charge even if your BAC is below the legal limit if you are impaired.
What is the advantage of a device that displays BAC readings to the thousandth decimal place (i.e., .000%) versus a device that displays BAC readings to the hundredth decimal place (i.e., .00%)?
Breath alcohol testers that offer BAC readings to the hundredth decimal place (i.e., .00%) often do so by rounding the digit that would otherwise appear in the thousandth decimal place. For instance, if a person’s blood alcohol content is .075%, then a device that displays readings to the hundredth decimal place (i.e., .00%) would round up the final digit and the device would display .08%. Similarly, if a person’s blood alcohol content is .084%, then a device that displays readings to the hundredth decimal place (i.e., 00%) would round down the final digital and the device would display .08%. Devices that offer readings to the thousandth decimal place (.000%) give the user the final “check digit” to remove the speculation of which way the device is rounding.
The FC Series and the Phoenix are both DOT / NHTSA approved and listed on the CPL, but why can't the FC20 be used for a regulated testing?
Although both models have an on-board memory and printing capability, the additional product features of the Phoenix plus an extensive training and certification network make it the approved, easy-to-use, and specified product for Workplace alcohol testing programs.   Specifically, the Phoenix has automatic air blank, automatic altitude compensation, rechargeable batteries,  EasyMode™ software, and the DOT approved, published Quality Assurance Plan as required.  The Phoenix also is the device supported by a well-established nationwide training and certification program, as required.  
What is the difference between the FC10 and the FC10 Plus?
The FC10 Plus has all the capabilities of the FC10.  However, the FC10 Plus has the ability to conduct passive testing. Passive testing does not require the use of a mouthpiece and allows the operator to test multiple subjects quickly and easily.  Subjects simply blow towards the back of the unit from a distance of approximately four inches.
What is the difference between the FC10 Plus and the FC20?
The FC20 has all the capabilities of the FC10 Plus.  In addition, it has the capability to attach the FC Printer to quickly print the test results after each test.  There is also Datatrek software that you can obtain with the FC20


FAQs About Our Service


How is my product shipped and how long will it take for my order to arrive?
We process all orders within 24 hours (excluding weekends and holidays), and all orders received by 12:00 PM are shipped out the same business day.  Any orders received after 12:00 PM are shipped out the next business day.  We ship all packages (except international orders) via UPS, so it's important to use a street address for shipping purposes.  If you can only use a PO Box address, the order will be shipped within 2-3 business and will be shipped via USPS.  Our shipping options and the expected

delivery times are as follows:
Method Delivery Time
UPS Ground 5 business days
UPS Next Day Air Next day by 5 p.m.
UPS 2nd Day Air 2nd day by 5 p.m.
UPS 3 Day Select 3rd day by 5 p.m.
USPS Express (International) Varies by destination, but typically less than 5 days
Is my order insured and can I track my shipment? 
UPS insures all shipments up to the first $100.00, and every product shipped via UPS will have a tracking number.  As long as you provide your e-mail address when placing your order, you will receive an e-mail on the day of shipment from UPS indicated the tracking number and expected delivery date.  To track your order, simply visit www.UPS.com.   
What if I don't like the product after using it?
We stand by our products, and want to make sure you are fully satisfied with your purchase.  As a result, we offer a 30-day satisfaction guarantee (we'll refund the price of the unit, less shipping charges and a 15% restocking fee).  For more information, please read our Return Policy.
What if my product is damaged when it arrives?
If your product arrives damages, please return the unit to us within 5 days and enclose a short explanation that the product arrived damaged.  We will then ship you a replacement unit at no charge.
What warranties do your products come with?
Nearly all of our products come with a one-year limited warranty.  If there is a manufacturing defect during the warranty period, simply return the unit to and we'll repair or replace the unit.
Do you offer verification and calibration services?
Yes.  Our Calibration Service Center that can perform verifications (a series of tests on the product to determine if it is providing accurate results) and calibrations (re-establishing the accuracy of the unit if the unit ever needs fine tuned).


FAQs About Midwest ATS, LLC


Who do I contact if I have any questions?
You can contact a Midwest ATS customer service representative Monday - Friday (except holidays) between the hours of 9 AM - 5 PM.  Our customer service representatives can answer your questions about our products, and can assist you in selecting the appropriate model for your needs.  To speak with a customer service representative today, simply call toll free at 888-399-1687.

 

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